Returns Information

Returns and Refunds Policy

Thank you for shopping at MaitreSerrurier.com.


If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product.


Before you return a product, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging


Please contact us before you send the product:


By email: info@maitreserrurier.com


By visiting this page on our website: http://maitreserrurier.com/index.php?route=account/return/add


Shipping charges

  • Shipping charges incurred in connection with the return of a product are non-refundable.


You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from MaitreSerrurier.com.


Damaged items

  • If you received a damaged product, please notify us immediately for assistance.


Sale items

  • Sale items can be refunded.


Contact us

  • If you have any questions about our Returns and Refunds Policy, please contact us:


By visiting this page on our website: http://maitreserrurier.com/index.php?route=account/return/add